Senior Business Analyst


Department:
Agency Experience
Typical Tenure for this Role:
3-5 years


Role Overview
Role Description
The Senior Business Analyst provides essential analytics to support high-impact project work, focusing on the development and maintenance of reports that provide actionable insights. This role balances technical execution—including data analysis and testing—with the ability to document and present comprehensive business solutions. As a senior member of the team, this individual is expected to mentor junior team members and bridge the gap between complex data and strategic business decisions.


Key Skills & Competencies
The focus for this role is on independent project ownership, advanced technical skills, and cross-functional influence:
Analytical Execution:
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Data-Driven Recommendations: Ability to translate raw data into clear improvements for the business.
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Advanced Technical Skills: High proficiency in Advanced Excel and a strong overall technical background to handle complex datasets.
Project & Workflow Ownership:
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Independent Project Leadership: Proven ability to lead projects independently from conception through to solution presentation.
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Testing & Quality Assurance: Strong testing ability to ensure the integrity of data and the success of new processes.
Documentation & Communication:
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Business Requirements: Expert in documenting detailed business requirements to ensure project alignment.
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Cross-Departmental Collaboration: Effectively collaborates across various departments to gather requirements and share findings.
KPIs
Performance is measured by project efficiency and the value provided to internal stakeholders:
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Project Management: Projects are completed on time and on budget.
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Stakeholder Support: Proactively supporting business "customers" with analytics that move projects and recommendations forward.

Role Development
Learning and Development
The following training is required for this role:
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SQL
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Advance Excel
The following training is an advantage for this role:
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Python
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Tableau

Guidelines for Promotion into this Role
Advancement to Senior status is merit-based, awarded to those who demonstrate:
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Strategic Initiative: Identifies process improvement opportunities and successfully leads cross-functional teams.
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Complex Project Success: A history of leading complex projects that drive organizational change or influence key business decisions.
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Technical Mastery: Possesses strong business analysis techniques and data-driven insight capabilities.
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Leadership Foundation: Active involvement in mentoring and coaching junior team members.
Beyond this Role
Common Next Roles
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