Claims Representative - Desk

A Homeowner Claims Adjuster is responsible for independently managing and resolving moderate-complexity property claims in accordance with established guidelines and regulatory requirements. This role operates with minimal oversight, requiring a strong understanding of coverage, policy interpretation, and end-to-end claim handling best practices. The adjuster is confident in making appropriate coverage decisions and is Xactimate Level II Certified, with the ability to produce accurate, defensible estimates for mid-complexity losses. The adjuster demonstrates sound judgment in recognizing when to escalate issues, while maintaining openness to feedback and a commitment to continuous improvement.