Claims Representative - Associate Contents Specialist

The Contents Specialist Associate is an entry-level position responsible for supporting the investigation, documentation, and settlement of personal property (contents) claims. This role focuses on developing foundational skills in inventory creation, valuation, and claim handling while delivering a strong customer experience.. The Associate operates under close guidance, following established processes and standards to ensure accurate, timely, and compliant handling of contents losses. Assist in the development of contents inventories by gathering basic information, including item descriptions, quantities, and condition. Collect and organize supporting documentation such as photos, receipts, and insured-provided inventories. Accurately enter and update claim information in systems, ensuring file completeness and organization. Support quality documentation standards across all assigned files.