Senior underwriter
Department: Underwriting
Promotion to this role is subject to availability.
Role Overview
Role Description
Assess and underwrite home insurance submissions, inspections and renewal underwriting referrals of increasing complexity while adhering to underwriting guidelines, appetite and state regulations
Execute New Business and Renewal projects. This may include home inspections, new business policies, and questionable risk referrals
Serve as a knowledge resource and thought leader on state regulation requirements, company products and policy forms, and underwriting guidelines and philosophy
Serve as subject matter expert, including actively assessing process improvement opportunities; follow and support the documentation and maintenance of department procedures
Be available and approachable and thoughtfully address escalated issues, complaints, questions
Act as resource and liason with Product, Claims and CS departments to evaluate trends and recommend UW actions; work collaboratively to assess and improve Risk Report lifecycle results
Lead and execute special projects or additional duties as assigned; may need to execute TEAM LEAD duties in their absense
Assist in delivering training for new hires and ongoing training initiatives, providing guidance and mentorship to junior underwriters (associates and underwriters)
Works independently
Identifies risks and makes disciplined coverage decisions
Coaches junior UWs
Spots trends and proactively raises concerns
Strict adherence to all policies and guidelines
Deep understanding of local markets
Professional communication with agents
Owns the UW decisions they make
Key Skills & Competencies
Daily Task On-Time Completion Rate - 95%-99%
NB Inspection SLA Adherence - 95%-99%
Renewal Task On-Time Completion Rate - 95%-99%
Task Quality Score - 95%-99%
KPIs
Role Development
Guidelines for Promotion into this Role
Advanced product knowledge and navigation of underwriting guidelines, company's risk appetite and procedures including technical proficiency.
Works with an advanced degree of independence and demonstrates the ability to effectively mentor others about the home department products, services, and underwriting philosophy and procedures. High proficiency in negotiation and handling difficult conversations.
Consistently exceeds management's performance expectations.
Advanced proficiency with all internal applications.
Consistently utilize underwriting principles and techniques with mastery level proficiency. Meeting expectations, adhering to guidelines, risk appetite and meet QA audit expectations. Incorporate underwriting principles and techniques with advanced level of expertise. Manage and service a book of business greater than $20m.
Works well with supervision. Will perform additional duties such as training and mentoring. Supports departmental and corporate initiatives.
Model positive attitude with all interactions including delivering constructive feedback to junior level peers
Beyond this Role
Common Next Roles
Team Lead
Similar Roles
Coming soon!