Underwriter

Department:

Underwriting

Typical Tenure for this Role:

2-3 years

This is a merit-based promotion recognizing sustained high performance and mastery of current role competencies. Advancement is granted via Manager nomination and review, rather than a competitive application process.

Role Overview

Role Description

The Underwriter is an experienced professional expected to make sound, complex underwriting decisions by utilizing advanced analytical, critical thinking, and problem-solving skills. A primary focus of this role is effectively managing a dedicated book of business and nurturing relationships with agency principals and Business Development Representatives (BDRs). You will be expected to maintain high service levels, handle escalations, and contribute to process improvement through participation in back-end project initiatives like User Acceptance Testing (UAT).

Key Skills & Competencies

Successful Underwriters at this level demonstrate advanced analytical skills, strong business insight, and an ability to lead and develop others:

Advanced Analysis: Proven experience in analyzing and interpreting qualitative and quantitative data/results to drive sound decision-making.
Critical Thinking: Strong analytical, critical thinking, and problem-solving skills to navigate complex and non-routine risks.
Talent Development: Actively supports the development of new employees and existing associates through formal coaching and training.
Business Acumen: Ability to deliver timely and accurate progress reports and monthly business results as required for effective agency management.
Agency Management: Effective management of agency relationships, including delivering agency results and handling escalations and complaints.
Process Improvement: Active participation in UAT (User Acceptance Testing) and serving as a Mentor to junior colleagues.

KPIs

Performance is measured by the quality of decisions, commitment to teamwork, and personal accountability:

Underwriting Acumen: Role models understanding of complex underwriting principles and the company's risk appetite.

Teamwork: Consistently demonstrated superior teamwork and collaboration across departments.

Self-Evaluation: Actively engages in self-reflection and acknowledges strengths and weaknesses for continuous professional growth.

Interested in speaking with someone currently in this role or scheduling shadowing?

Role Development

Learning and Development

Training focuses on advanced business principles, data utilization, and people leadership:

Advanced Business Training (Live/Brainsharks):

Understanding advanced insurance business terms (loss ratio, severity, frequency).
Utilizing UW reports for decision making (Live training).
Agency Visit Basics and how to Deliver results to agents.
Mentorship training.
Targeted Risk Identification: Umbrella-identifying and Inspection-liability concerns (Live training).