Director
Department:
Underwriting
Typical Tenure for this Role:
10+ years
Promotion to this role is subject to availability.
Role Overview
Role Description
The Underwriting Director is a senior executive responsible for leading and managing the entire Underwriting team, overseeing the complete underwriting process from end-to-end. This role ensures accurate risk assessment, strict compliance with both company policies and industry regulations, and the strategic achievement of all departmental and organizational profitability goals.
Key Skills & Competencies
The focus for the Director is on executive leadership, strategic execution, and advanced cross-functional collaboration:
Executive Leadership & Management:
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Staff Development: Proven ability to lead, mentor, and guide staff to further their professional development and prepare for succession.
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Strategic Execution: Demonstrated ability to meet and exceed strategic goals and KPIs set for the department.
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Change Management: Superior communication and the ability to foster constant change within the department and across partner teams.
Strategic & Cross-Functional Ability:
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Cross-Functional Leadership: Demonstrated ability to lead cross-functional teams and collaborate across departments (e.g., Claims, Product, Sales).
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Project Management: Ability to work on multiple high leverage projects simultaneously—a requirement for driving major organizational initiatives.
Regulatory & Risk Acumen:
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Risk Assessment: Mastery of accurate risk assessment methodologies to ensure company profitability.
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Compliance: Ensuring all underwriting processes adhere strictly to company policies and industry regulations.
KPIs
Performance is measured by departmental results, strategic advancement, and team performance:
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Team Performance: Responsible for achieving key team KPIs (e.g., service level, touch rate, premium collection).
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Strategic Objectives: Advancement and completion of annual strategic objectives and high-leverage projects.
Role Development
Learning and Development
Required training and education:
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Relevant Experience in underwriting or a related field
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Bachelor’s Degree in a relevant field
Additional trainings that would be an advantage:
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Advanced Professional Designations: CPCU (Chartered Property Casualty Underwriter)
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Advanced Education: Master’s Degree
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Leadership & Efficiency: Managing People classes, Difficult Situations training, Project Management, Six Sigma, and Lean classes
Guidelines for Promotion into this Role
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Strategic Performance: Proven ability to meet and exceed strategic goals and KPIs.
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Cross-Functional Influence: Demonstrated ability to lead cross-functional teams and collaborate across departments.
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Leadership & Mentorship: Must be a leader and mentor of staff to further professional development.
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Project Capacity: Ability to work on multiple high leverage projects simultaneously.
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Communication: Superior communication skills and the ability to foster constant change.
Beyond this Role
Common Next Roles
Assistant Vice President
Vice President
Similar Roles
Coming soon!