Business Analyst
Department:
Agency Experience
Typical Tenure for this Role:
1-3 years
Role Overview
Role Description
The Business Analyst plays a vital supportive role within the team, focusing on the execution and maintenance of business reporting. This individual is responsible for running and updating reports as requested, ensuring data is delivered accurately and on time. A key component of this role is the ability to communicate findings back to the business, while also developing the critical eye needed to test processes, identify errors, and uncover opportunities for operational improvement.
Key Skills & Competencies
The focus for this role is on developing foundational technical skills and accuracy in documentation:
Data & Technical Execution:
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Excel Proficiency: High level of comfort using Excel for data organization and reporting.
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Data Analysis: Ability to review datasets and draw basic conclusions to support business needs.
Documentation & Requirements:
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Gathering Requirements: Documenting clear business requirements to ensure reporting aligns with stakeholder expectations.
Communication & Testing:
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Reporting Results: Clearly communicating report findings to business partners.
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Process Testing: Assisting in testing new workflows or reports to identify potential errors before they impact the business.
KPIs
Performance is measured by reliability, accuracy, and adherence to schedules:
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Delivery Timelines: Consistently meets timelines for report and analysis delivery.
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Project Support: Contributes to projects being delivered on time and within budget.
Role Development
Learning and Development
The following trainings are required in this role:
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Advanced Excel
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Tableau
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SQL
Guidelines for Promotion into this Role
Advancement into this role is based on merit and the following criteria:
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Proficiency & Consistency: Consistently meeting or exceeding performance expectations in requirement gathering and data analysis.
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Readiness for Expansion: Showing the ability to take ownership of larger project components or leading smaller, independent projects.
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Professional Development: Active participation in training programs and securing certifications that enhance technical knowledge.